Notifications
The always-on in-app inbox, per-project routing, and your personal email preferences.
The Notifications tab — also the bell in the top bar — is "Every alert that fired — channel deliveries plus the always-on in-app inbox."
What it's for
One record of everything your rules and the firewall raised, whether or not you set up a single channel. The inbox cannot be turned off and no throttle ever suppresses it.
The inbox
| Column | Shows |
|---|---|
| Severity | A coloured dot — info, warning or critical. |
| Title | What happened. |
| Event | Which event type it was. |
| Entity | The user, plan, tag value or run involved. |
| Count | How many times this alert has recurred. |
| Last seen | When it last fired, plus a read/unread dot. |
Filter by All or Unread, and by This project or All projects; Mark all read applies to whatever you're viewing. The bell's unread badge is project-scoped.
Open a row for the full alert: severity, event type, occurrences, source rule, entity, user, model, first and last seen — plus a Deliveries table showing every channel, its status (Pending, Sent, Failed or Skipped) and how many attempts it took. Skips say why, in plain words: Channel not verified, In cooldown window, Rate-limited, Daily email cap reached.
Identical alerts within five minutes are grouped into one row with a count rather than flooding the list, and are kept for 90 days.
Notification Settings (per project)
The sidebar's Notification Settings is where a project's alerts are routed: a grid of three categories — Budget, Enforcement, Loops — against your verified channels. Tick a cell and it saves. Any member can change it.
Channels picked directly on a firewall rule always deliver for that rule, whatever the matrix says.
For adding and verifying channels themselves, see Budget & loop notifications — that page covers all five channel types, webhook signing and the throttles.
Email preferences
General Settings links to Email Notifications, your personal page: "Control the emails TokenPolice sends you personally." Security emails — API-key changes and account events — can't be turned off, because they protect your account.
Every alert email also carries a one-click unsubscribe leading to a public Email preferences page, scoped to that address in that workspace. It never affects Slack, Discord, Telegram or webhooks, and never affects the in-app inbox.
What to look for
- Alerts in the inbox but nothing in Slack — the channel is unverified, or the category isn't ticked for it in the matrix. The Deliveries table names the reason.
- A row with a large occurrence count — one rule is firing constantly. Raise its limit or its cooldown.
- Nothing at all, ever — you may have no Notify rule and no crossings; check the Audit log.